Service Management
Manage all your vehicle service requests using one secure app that seamlessly connects advisors, workshop managers, technicians and customers
Manage all your vehicle service requests using one secure app that seamlessly connects advisors, workshop managers, technicians and customers
Streamline the entire service workflow across every role, including reception, service advisor, parts and workshop, as well as customer notifications and approvals.
Imagine a single, mobile-friendly tool that everyone involved in the service process can use - from appointment booking and approvals through to job completion.
ISO-compliant security features protect your data so your service team can do their jobs safely and efficiently.
Increase recommendations sent to clients by up to 30% while reducing manual data entry by up to 70%.
From the moment the appointment is made to the completed job order report, the service process can be wholly managed from the dealership app.
Cut down on back-and-forth between teams with automated notifications for each role as the job progresses, from workshop and parts to customer service.
Tailor fields to match the way your service department operates, including service types and vehicle checklist.
Automatically notify customers via text or email with appointment times, job details, images and video, additional recommendations, job status and total cost.
This is more than just service software. AMS Pro helps you build a trusted relationship with your customers by showing them how you are helping to protect their investment.
Use your mobile devices to create a visual assessment of their vehicle’s condition, giving them clarity and confidence in your team and their service recommendations.
Simplifies and expedites the customer approval process via email and SMS to reduce the volume of service jobs declined and create extra revenue.
Enhance your service process by adding multiple cusotmised stages to your pipeline, such as check-in bay, diagnostic bay, wash & detail bay and more.
Impress customers with automated beverage orders and store their preferences
Integrate with any DMS, CRM or inventory management system
Designed to give OEMs real-time group-wide transparency and oversight
AMG Brand Manager | Mercedes-Benz Parramatta
AMS is a the most efficient way for me to do my job. I find it such a useful tool for selling, building a relationship and even ordering a refreshment. I believe it has made my life so much easier, having the ability to control my database with the click of a finger is the best idea. AMS is dynamic, fast and user-friendly.
Head of Operations | McCarroll's Automotive Group
Partnering with AMS has been incredible. The AMS system is state-of-the art as it allows our Administration, Sales, Marketing and Management team to interact and review the business on one platform. Most importantly we are able to make every customer interaction and experience memorable through the information, and systems AMS provides.
Prestige Director | Al Habtoor Motors Co LLC
In all the years I have been involved in the Automotive Industry I have never seen a more customer centric showroom prospect management system that is more engaging for all stakeholders than Fusion SD. From Meet and Greet interaction to Sales Executives and Management controls, this system does it all with a smoothness and professionalism only to be welcomed by all who are serious about their business.