“Gulson Canberra could not be happier with the team at AMS. Their software is brilliant and industry best. The backup we receive from AMS is second to none. The ability to manage all our leads centrally across all our sites in a way that everyone in the dealership is comfortable using has been outstanding. We have recently added Trade-in plus and could not be happier. AMS deliver an effective, simple and powerful system. We are very pleased to be working with AMS product and the Fusion team.”
“We have been using the AMS Fusion software for 3 years now and find it to be the most intelligent and user friendly CRM system in the automotive world.
Giving you real time access to your sales and aftersales team is unparalleled.
I am able to set targets and easily see if they are met, see how many enquiries each team member has taken.
I highly recommend AMS Fusion to any car dealer.”
“AMS has enabled us to better combat the issues pertaining to enquiry management. Being App based it’s easy to use, visibility is live and most importantly it takes out the need to double handle or re-enter data with its integration to our DMS and sales logs. Also with Trade Appraisal and Test Drive functionality built in, its helps us centralise our sales activity.
David and the team have a deep understating of the sales process and have ensured that AMS supports the sales process, rather than making it cumbersome. We would recommend AMS and believe its class leading. ”
“At Tynan Motors we have been using AMS as our platform for all leads that come into our group. We were extremely happy with the integration and support from David Arnold and his team to ensure a smooth transition from our old system to AMS. Once the system was installed we had onsite training with all of our staff for weeks until everyone was completely confident with the new platform. David and the team custom build specific reporting programs and analytics for easier use and exposure for our management team.
Our exposure into each franchise from a phone or laptop makes it extremely easy to work with our staff remotely and also ensures that all our clients are getting the best possible customer service. I would have no hesitation in recommending AMS and Fusion to any company looking to pursue a lead management system into their group.”
“In my opinion, AMS is the best system I have used in my many years in the motor industry. It has great functionality and easy to manage with the click of a button. The trade valuation component is great and again easy to use. My sales professionals find it easy to use and my data capture has never been so good. Reports are simple to access and easy to navigate your way around. The AMS team are awesome and are always willing to help via email of phone, their response is always swift. I highly recommend the switch to AMS.”
“Partnering with AMS has been incredible. The AMS system is state-of-the art as it allows our Administration, Sales, Marketing and Management team to interact and review the business on one platform. Most importantly we are able to make every customer interaction and experience memorable through the information, and systems AMS provides.”
“Our whole group moved across to Fusions AMS system in the last year and I'm glad we did. The system is more intelligent, more user friendly and potent than other CRM systems we have used. The back up support from Ozel, Kevin and David has also been strong and leaves other CRM providers for dead.
We are still refining and improving our usage of the system and this will be the icing on the cake when we are fully utilizing the functionality of the AMS system.
From a costing point of view, the system has cost us what we were paying previously for a lesser system so I'm happy that we've had a win by changing over to AMS.”
“ The best Lead and Prospect software solution we have ever seen!
AMS lead and prospect software has changed the way we manage our leads in our business and has made reporting and managing the process a seamless experience. Nothing is too much for the AMS team and changes and suggestions are received with enthusiasm and swift action is always taken when required from them. We have gone from a manual process to an automated process which is state of the art and I can see our entire group sales and lead progress on one easy mobile platform. I would recommend AMS to any dealer searching for a bullet proof software tool to ensure all leads are followed up in a professional and efficient manner. Sales, Valuations and vehicle management all in one amazing software solution. Well done AMS! ”
“VSR has made identifying concerns and communicating our client service recommendations much easier and faster. The Customer receives a professional quotation via email together with a follow up call to discuss the contents of the quotation. Most importantly, they receive this quotation whilst they are on the move via the integration of smart phone. This has enabled my Service Advisors to be more active with face to face customers and not buried in paperwork.
This system has enabled to integrate all the different touch points with one system and have a complete overview of how my clients and the services are being looked after.
Also, by the use of the system I have seen an increase in opportunities together with customer’s satisfaction through the direct links to customers email via use of the email service order feature, that speeds up the communication with the client and also helps me to keep all the history of services and communication that I or my team have had with the client.
VSR has definitely changed the way we work and cannot imagine running my business without it now that we have experienced all its benefits.”
“I have more confidence in the data that is being recorded, I have this confidence solely due to the User Interface that AMS has been designed with. Sales Executive no longer are entering in their own data manually like my previous Software, rather AMS is capturing actual activities and recording this information against the sales persons KPI’s.
In my opinion my business has improved with the introduction of AMS purely due to the system ability to keep Sales Executive accountable which in return has improved on RTAS disciplines.”
“AMS in my professional opinion is by far the best Showroom Lead Management System I have ever operated. What makes it different is that it is designed from a customer centric perspective and is easy for Sales Executives to operate. It is robust and fresh in its functionality and easily adaptable to process changes. If only I found the system 30 years ago when I commenced my career in the automotive industry. The reports are clear, concise and provides all the Sales KPI’s required to run a successful sales operation. Well done Fusion.”
“AMS has proved to be the perfect system for our individual dealers, and for our group in general. The user-friendliness of the system allows our sales and service teams to accurately gather and save data and the beauty of AMS is the automated reports that allows management to view results and plan without having to create their own reporting, which takes away much of their valuable time. The support is also fantastic and we look forward to growing the business over the years with the team at Fusion SD. ”
“We are proud to have Fusion SD on board, and are extremely satisfied with the performance capabilities of the AMS application. The high level of service, and quality training provided by Fusion SD is to be commended. The function capabilities of the system have been greatly received by the team, providing them with in depth showroom traffic data analysis. We look forward to continuing our relationship and working on future projects with Fusion SD to enhance the customer experience. ”
“I believe the team at Fusion are leaders in automotive software products. They understand the unique needs of the automotive environment and deliver excellent solutions. More importantly – they provide outstanding support and are easy to work with. They are not a cookie-cutter company and are able to tailor their suite of software to your needs or even build something completely bespoke for your dealership.”
“In all the years I have been involved in the Automotive Industry I have never seen a more customer centric showroom prospect management system that is more engaging for all stakeholders than Fusion SD. From Meet and Greet interaction to Sales Executives and Management controls, this system does it all with a smoothness and professionalism only to be welcomed by all who are serious about their business.”
“Using AMS has created an exceptional advancement in terms of the efficiency of our in house road to a sale processes, by utilising the AMS application we have been able to oversee and monitor to a higher standard the level of effort and performance from each of our sales executives.
The introduction of AMS has significantly increased the performance of our sales team and has placed them in an environment which enables them to utilise their skills and the dealerships tools to the maximum level in order to achieve results.”
“Since we have started operating with Fusion, it help us to transform the way we do business. It has been a powerful tool to track the sales activity progress & KPI’s. Fusion is such a comprehensive way of advancement in technology wherein it gives us a wow factor from our customers we are dealing in daily basis. Topping it all, we have found an easy-to-use tool in improving to maximum level the performance of the whole team.”
“Since we have implemented your CRM at our dealership the sales team has been able to stay in touch with their respective customers in a much more effective and efficient way thanks to its user friendly interface and ease of use.
At a management level we are able to keep the "finger on the pulse" of the business live so we can monitor and manage our floor traffic in a more productive way.
The report we are able to generate are very useful and allow us to make strategic decision which have impacted in a positive way to our bottom line
We look forward to continue our relationship with you and your organisation to much bigger and better things!”
“In my 20 years in the automotive industry AMS has been the first system that truly understands how the sales process works, and that's just the tip of the iceberg. Developed by sales professionals for sales professionals.”
“AMS is a the most efficient way for me to do my job. I find it such a useful tool for selling, building a relationship and even ordering a refreshment. I believe it has made my life so much easier, having the ability to control my database with the click of a finger is the best idea. AMS is dynamic, fast and user-friendly.”
“My sales team at McCarrolls Volkswagen have been using AMS for the past 18 months. We have found it to be a very user friendly system and extremely good for tracking customer activity. The ease of adding the customer into the system prior to test drive, and then tracking the entire process to the end has proven to be very beneficial to the team. From a managers prospective, it’s great to be able to track what my Team is up to at any given time and what customer they are working on, but in the back end, being able to automatically see closing ratios, walk ins, Phone ins etc. In terms of the support from the guys at Fusion, they are on call to assist with any issues i have, and open to suggestions to improve the application for everyday use in the dealership. Updates occur often and always makes the application better and more efficient for the team.”
“ AMS is a very easy and simple to use, if you are able to use a smart phone then you will not have any issues using the system, my staff and I had several training sessions and anytime a problem arose the support we received was extremely quick and very helpful! Changing over to a new system is always hard but the support team are always there! Which makes it a lot easier for all of my staff to use it and if they have any quires they know the support is only an email or phone call away. We used to use several systems & processes that where all replaced by AMS, has made my life and my job a lot easier on a daily basis as I can track all of my teams progress and most of all loan cars, test drives are all tracked and things like speeding fines, tolls etc. are easily managed.
I have been using AMS for 5 weeks now and it’s making my staff a lot easier to manage both when I am at work and away. I can log on anywhere and anytime and see who, what where and when. Easy to use system with great functionality. ”
“ As a manager the automotive industry can be blind and no matter how good your process is, there needs to be a tool where a manger can monitor the process while active.
This is where the team at AMS have built a system that suits the entire automotive industry or must I say a system that can change the way sales people operate.
It has allowed me to make sure that we are following the road to a sale correctly, and also allowed me to see at what stage a sales person is weak so that as a manger we are educating staff to improve.
AMS helps make people better at what we do. ”